Universal Window Solutions LLC is celebrating its 40th year in business! Universal has been operated by brothers Rocky and Bob Smith for the past few decades. Recently, Rocky’s daughter, Tiffany Smith (Vice President) and Rocky and Bob’s brother in law, Kendall Brown (Director of Sales) have taken the reins at Universal keeping the “family feel” within the organization.
The company has earned and maintained a significant market share by successfully executing a rock solid action plan day in and day out. With an Operations department dedicated to scheduling, installing and servicing the products they sell, you can rest assured that you’re in the right hands. Universal currently has:
- 5 Customer Service Reps – solely dedicated to scheduling delivery, install and service
- 5 Service Vans – fully stocked and on the road daily
- 3 Project Managers
- 1 Field Operations Manager
- 14 Installation Crews

Continuous Growth
Continuous growth means we aren’t going anywhere. Over the 30+ years the company has been in business, they have continued to add products and services to its offering that have ensured its position as the market leader in several categories including:
- Windows
- Entry Doors
- Patio Doors
- Storefront Doors
- Storefront Windows
- Sliding Glass Doors
- Glass Bifold Doors
- Lift and Slide Doors